General

When you access, browse, or use this Site, you accept, without limitation or qualification, the below mentioned terms and conditions and notices stated herein, as updated from time to time (“Terms and Conditions” or “T&Cs”). As long as you comply with the Terms and Conditions, we grant you a non-exclusive, non-transferable, limited right to enter, view, and use this Site. If you do not want to be bound by the T&Cs, you agree to immediately discontinue your use of this Site.

In addition to these Terms of Use, your use of our website is also governed by the following policies:

• Our privacy policy, which is available at http://medicalarticle.net/privacy-policy. The Privacy policy governs our use of your personal information. It sets out the types of personal information we collect, the reasons we collect it for, how we use it, where we may pass it on to any third parties, in what circumstances, and for what reasons, and any other relevant information relating to our use and/or processing of your personal information and your rights in relation to your personal information.
• Our cookies policy governs our use of cookies and similar technologies on our website. It sets out the types of cookies we use, the purposes for which we use them, the circumstances in which we may place cookies on your computer, device, or browser, and other relevant information relating to cookies, such as how to change your preferences to accept or reject cookies.
• By accessing and using our website, you agree to be bound by the terms and conditions contained in these Terms of Use, you consent to our processing of your personal information in accordance with our privacy policy, and your consent to our use of cookies in accordance with our cookies policy.

If you do not consent to the practices set out in these Terms of Use, our privacy  policy and/or our cookies policy, you must not use our website.

Purpose of This Site and the Content Therein

• All the information presented on this Site (“Content”) is for informational purposes only and does not create a business or professional services relationship between us. A service relationship may be established when you place a request for the Services through the Site and the same is accepted in writing by FCG Digital.
• We reserve the right to undertake all necessary steps to ensure that the security, safety, and integrity of our systems as well as its users’ interests are and remain, well–protected. Towards this end, we may take various steps to verify and confirm the authenticity, enforceability, and validity of service orders placed by you.

Intellectual Property Rights

MAE and its employees make no claims on any work submitted to us for proofreading or editing. Any documents, content, material, works or other intellectual property submitted by you (collectively, “Documents”), will remain your intellectual property. You represent and warrant that: (i) you have obtained all necessary third party rights, including, without limitation, copyrights, for any Documents or portions thereof that belong to third parties, which are necessary for MAE to provide Services in connection with the Documents: (ii) the Documents will not contain, any infringing, illegal, sexually explicit, threatening, abusive, harassing, defamatory, or otherwise objectionable material, including, without limitation, any material that could give rise to any liability to MAE or which might adversely affect the MAE public image, reputation or goodwill; and (iii) the Documents to not include any infringing, misappropriated or plagiarized content that you do not have the rights to use. It is your responsibility to determine if it is necessary for you to obtain, and for obtaining, any licenses required to use third party content which is part of the Documents. You will be responsible for making back-up and archival copies of your documents. In no event will MAE be responsible to you or any other person for any loss, corruption or alteration of Documents.

Fees and Invoicing

We will issue you a valid invoice in respect of each service. We will notify you as soon as the deliverable is ready for download or send the invoice by email. You will be required to pay all fees during submission of the document. Fees are based on the Services requested / purchased and not actual usage, payment obligations are non-cancellable and fees are non-refundable.

You are responsible for providing complete and accurate billing and contact information to us and notifying us of any changes to such information by email (info@medicalarticle.net)

Refunds/Cancellation Policy

All electronically issued services offer quality assurance. If you are not satisfied with the quality, simply write to us within reasonable time asking for rework of the service rendered to you. If the quality delivered fell short of the service promise, we will rework the assignment for free.

Clients agree to resolve any questions, concerns, or disputes regarding the quality of delivered services by submitting a written request, either by email or the online account. This request must specifically outline all questions and concerns about possible editorial errors or omissions so that our experts may clearly address, respond to, and/or correct any areas of concern on the client’s behalf as quickly and professionally as possible. Rework requests are applicable only to the original text and will be carried out according to the assignment’s original written instructions.

No cancellation requests will be accepted for confirmed orders.

Confidentiality

We shall maintain complete confidentiality of user data, including manuscript uploaded on this platform. All vendors are contractually obliged to maintain strict confidentiality of user data and have agreed not to disclose such confidential information to unauthorised. Access to the user data is limited to the person who is in charge or required to work on the document. The information collected from the users by us shall be held and maintained in accordance with our “Privacy Policy”.

Satisfaction Guarantee

We guarantee that once our editing team finishes your project, it will be ready for publication in the sense that it will meet the English language requirements of your target journal. The acceptance of a scientific paper can only be guaranteed by the editor of the journal.  The scientific tone of the paper is related with the acceptance chance of the paper.  However it is also related with the subject of the article in relation to the submitted journal, design of the study, statistical analyses and general scientific article writing rules. For this reason, we can only guarantee to do our best for correcting the papers.